01
Send the keyword
A standard text message is enough. Nothing else needs to be included in the body.
Unsubscribe and refund policy
Cancelling Gamer Indonesia takes one text message and takes effect immediately. Here is exactly how it works, and how to ask for a refund.
How to cancel
Send the keyword below from the mobile number your subscription is billed to.
TELKOMSEL
Text UNREG GAMER to 99879
- Send it from the mobile number that is subscribed, not from another device.
- Cancellation takes effect as soon as the confirmation reaches you.
- No app, account or phone call is needed in order to cancel.
02
Read the confirmation
Your operator replies to confirm the subscription has been stopped. Keep that message.
03
Billing stops
No further charges are raised after the confirmation. Access ends when the paid period runs out.
If the confirmation does not arrive, or you are unsure which number is subscribed, email us at help@id2-gamerindonesia.com.
Refund policy
If you were charged for something you did not use or did not intend to start, tell us and we will look at it.
- Refund requests must be made within 30 days of the charge you are querying.
- Tell us the mobile number that was billed and the date the charge appeared.
- We check every request against our subscription and billing records before deciding.
- Approved refunds are returned through the same channel the charge was taken from.
- Processing time depends on your mobile operator once the refund has been approved.
- Charges raised after a confirmed cancellation are always refunded in full.
- Cancelling stops future billing, and it does not by itself trigger a refund of past charges.
- Requests made more than 30 days after the charge fall outside this policy.
Send refund requests to help@id2-gamerindonesia.com.
Gamer Indonesia FAQs
Have questions about Gamer Indonesia? Our comprehensive FAQ section provides answers to help you get the most out of your games.
What do I receive with my Gamer Indonesia subscription?
With your Gamer Indonesia subscription, you gain unrestricted access to a catalogue of Gamer Indonesia mobile games, featured picks, and regular updates that keep the portal engaging and fresh.
How did I get subscribed to Gamer Indonesia?
You subscribed to Gamer Indonesia by following our streamlined subscription process, either through your mobile device or via our secure website. Once completed, your account is immediately activated for full access to the game catalogue.
Is there a charge for using Gamer Indonesia?
These subscriptions grant you unlimited access to all our Gamer Indonesia games during the active subscription period. Yes, Gamer Indonesia operates a subscription model (Telkomsel: IDR 1110 daily), please refer to our relevant pricing information.
What platforms does Gamer Indonesia support?
Gamer Indonesia is accessible on a wide range of platforms, including smartphones, tablets, and compatible PCs. This ensures that you can enjoy your favorite games whenever and wherever you choose.
How do I reach customer support?
Our dedicated customer support team is available to assist you. You can reach us through the 'Contact' page on the Gamer Indonesia platform or email us at help@id2-gamerindonesia.com
How do I cancel my Gamer Indonesia subscription?
To cancel your subscription, you can do so by texting UNREG GAMER to 99879 (for Telkomsel), or by emailing our customer care team at help@id2-gamerindonesia.com.